Virgin Online Casino is operated by Gamesys, which acquired the Virgin Games brand in January 2013.
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Gamesys operates its VirginCasino.com New Jersey online casino through a partnership with Tropicana. The site does not offer online poker.
Online casino gambling virgins and veterans alike will find many appealing features at this somewhat overlooked but clearly worthwhile entry into the New Jersey online gambling market. Certainly, the name VirginCasino.com should arouse your curiosity.
The original Virgin Casino is very well-known in the UK, where it’s been operating successfully online since 2004. It’s a small casino, open to residents of the UK and Ireland only. It’s very popular because it’s a low-key, fun place to play that especially appeals to bingo lovers and low-stakes casino players. Furthermore, it has a large contingent of regulars who keep returning for the good value and inventive promotions which Virgin Casino consistently offers.
Virgin Casino promo code
Virgin Casino Promo Code: | 30BUCKS |
Free Money Offer: | $30 |
Virgin Casino Promo Description: | $100 cash back on losses on your first deposit |
Available To: | Adults 21 or older, located in New Jersey |
Last Verified: | February 2021 |
$30 free
VirginCasino.com offers a welcome bonus of $30 just for creating an account using one of our links or the exclusive Virgin casino promo code 30BUCKS.
VirginCasino.com, like its counterpart in the UK, takes care of new players and frequent players alike with a variety of innovative promotions. Some of the promotions described below are identical to those offered TropicanaCasino.com players. Others are unique to VirginCasino.com.
A 100% cash back on first-deposit losses up to $100
When you are ready to make your initial deposit of $10 or more, be sure to play it through once within seven days of signing up with the casino.
This offer is actually better in some ways than a bonus because your play is virtually risk-free. If you incur a net loss, the casino will return 100% as cash back up to $100!
Virgin online casino review
Virgin Casino NJ Quick Review
Game Quality - 96
Depth of Game Library - 89
Exclusive Content - 95
Customer Support - 95
Promotional Value - 90
Summary
Virgin Online Casino may not be affiliated with an Atlantic City brand, but that hasn't prevented it from becoming one of the top online casinos for NJ players. In fact, we'd even say it outshines sister site Tropicana Casino in a few areas, the most notable being that it offers more exclusive game content. Otherwise, the two sites are practically identical, although Tropicana does integrate its online and live brands, whereas Virgin has no such option.
Virgin Casino software
Gamesys, Ltd., a London-based software company, powers VirginCasino.com. If you never heard of Gamesys before, don’t worry.
Even though VirginCasino.com and TropicanaCasino.com are the only two Atlantic City-based online casinos using the software, then Gamesys brand is very well-known in the UK. Virgin Games, Caesars Casino UK, and Jackpotjoy, along with several other highly regarded online casinos, are all powered by Gamesys software.
Gamesys uses its own proprietary software. The actual games, which are virtually identical to those found on TropicanaCasino.com, represent the contribution of several manufacturers and include Gamesys’ own games developed in-house plus additional games from IGT and Williams Interactive Software.
While the total number of games (over 150 as of this writing) is quite limited, even for an online casino, the use of multiple game developers helps provide the kind of variety most returning players want in a casino to keep from becoming bored.
VirginCasino.com is a non-downloadable, entirelybrowser-based website. In other words, you are not confined to your own home computer if it is more convenient to play elsewhere. All games can be instantly accessed on any PC or Mac, desktop or laptop.
VirginCasino.com mobile app
If you prefer, you can play select Virgin games on your smartphone or tablet. You still have to be in New Jersey to play, but you do have the added flexibility of being able to fill up downtime while on the go, like while you are on a bus or waiting at the doctor’s office, with no computer available.
The disadvantage you face as a mobile player is that the only supported devices are Apple iOS iPhones and iPads and Android devices, and only for roughly half the main site’s games.
The Virgin Casino mobile app for iPhones and iPads is available on iTunes. You can download the one for Android tablets and smartphones on VirginCasino.com using your Android device.
Whether you choose to play on the computer or on your phone or tablet, or both, is entirely up to you. Either way of playing is completely safe and secure.
You can set up your account, make deposits and withdrawals, and access promotions either on the computer or on your mobile device, as you prefer. However, for mobile play, instead of being able to choose from over 150 games, there are approximately 80 games.
Still, give Virgin credit — not too many NJ online casinos support more than half their games on mobile.
Casino games at Virgin online casino New Jersey
As of this writing, the games at VirginCasino.com are identical to those at TropicanaCasino.com, except for a few minor differences.
Here is the breakdown for the 160+ games on VirginCasino.com:
- 125+ slots
- Six video poker games
- Six variations of blackjack
- Three roulette games (two single zero)
- Baccarat
- Pai Gow
- Hi-Lo
- Keno
- Craps
- Three Card Poker
- 90 Ball Bingo
Most of all, keep in mind that most of the games, including 90 Ball Bingo, are only available for desktop play (not available on mobile). For more information about the various games, see our separate review of TropicanaCasino.com.
Banking
A big advantage to playing online at the New Jersey state-regulated casinos rather than in foreign-based casinos accepting American players is that the New Jersey sites seem much more committed to making sure that your online banking is as hassle-free as possible.
No one likes the aggravation of first having a very limited number of ways to deposit funds to an online account and then, on top of that, having the transaction denied, and then, to compound the aggravation, waiting an eternity for withdrawals.
The good news is that Virgin Casino, which has an excellent reputation for fast withdrawal processing for UK players, is not letting New Jersey players down either.
The following are the various methods available to you for deposits and withdrawals, which are identical to the options offered to TropicanaCasino.com players. Whatever method you choose, your account is fully protected.
Deposits
- Mastercardand Visa credit and debit cards (if your bank approves the transaction)
- Neteller: Open a Neteller account and fund with Mastercard or Visa
- Skrill (Moneybookers): Open a Skrill account and fund with a credit or debit card or money from your bank account
- Online bank transfer
- Instant bank transfer (ACH)
- Tropicana Atlantic City Casino cashier’s cage (cash only)
- PayNearMe (cash deposit at local 7-Eleven store)
Withdrawals
- Tropicana Atlantic City Casino cashier’s cage
- Skrill
- ACH
- Personal check
Player rewards
V* Points
The reason they call them V* Points undoubtedly comes from the fact that you earn them at Virgin Casino, but the V could just as easily stand for value.
Every $15 wagered on 90 Ball Bingo, $40 wagered on slots, or $100 wagered on other casino games translates into 1 V* Point. Every 20 V Points accumulated can be exchanged for bonus money to play your favorite games on the site.
Virgin VIP Program
All levels of players are welcome at VirginCasino.com, but they treat Virgin VIPs like royalty. These are some of the benefits you can look forward to if your play qualifies you for VIP status.
VIP benefits
- Exclusive VIP promotions including bigger and more frequent bonuses than other players get.
- Huge V* Point multiplier promotions.
- Special birthday bonuses.
- Luxurious gifts.
- Exclusive VIP drawings for high-end prizes.
- Personalized gaming advice.
- All expenses paid weekend getaways, including airfare, hotel accommodations, dinner, and entertainment.
- Premium tickets to top shows and sporting events.
- Luxury gourmet dining.
- Other special personalized rewards arranged by your VIP host.
For more information about the Virgin VIP program, call (201) 885-5370 weekdays between 9:30 a.m. and 6:00 p.m. or email [email protected].
Remember that you don’t have to be a high roller to take advantage of many of this casino’s other promotions. Some of these are for short periods of time only and change frequently (i.e., weekly), while others, like Refer a Friend, Daily Specials (games you can play for free for chances to win free spins), and Community Jackpots are ongoing.
For more about these and other ongoing promotions at Virgin Casino, refer to PlayNJ.
Customer support
VirginCasino.com offers customer support via live chat (24/7), phone (9 a.m.-11 p.m.), or email to answer any player questions or concerns.
- Phone: 1-844-737-7616
- Email: See form on the website
Additional gaming sites
A sister site, TropicanaCasino.com, which is also affiliated with the Tropicana Casino in Atlantic City and reviewed separately, is almost identical in its offerings.
Virgin Casino differs somewhat from Tropicana in its promotional offerings, especially its one-off events. But both generally stick to sweepstakes, point multipliers, and playback offers. Players will also find the occasional match bonus.
The duo also adheres to similar loyalty systems, although at Virgin Casino players earn V* Points that can only be used on site, whereas at Tropicana, players earn TropPoints for on-site use and Comp Points to use at the Tropicana Casino and Resort in Atlantic City.
Linking play at the two casinos would be nice, similar to how Caesars’ casinos are linked via Total Rewards. However, that is not the case. Which casino you choose, VirginCasino.com or TropicanaCasino.com, or both, is strictly a matter of personal preference.
This is only our opinion, but we think Virgin might offer more bang for the buck for low-stakes players. If you’re a high roller (even though Virgin also has a VIP program), Tropicana might be the better choice.
Both casinos very conveniently allow you to make instant deposits and withdrawals 24/7 at the Tropicana Casino cashier’s cage.
Who can play
In order to play legally online at VirginCasino.com, the same two basic requirements are in effect as at TropicanaCasino.com and all of the other New Jersey state-run online gambling casinos.
First, you must be 21 years of age or older. This is also the minimum legal age to gamble in any of the Atlantic City land-based casinos.
Second, for the entire duration of your play, you must be physically situated in New Jersey. However, you do not need to reside in New Jersey.
Visitors are also welcome. But if you are coming from out of state, it’s pointless to even try to log on to play until you are within state borders.
The required use of geolocation by all of the New Jersey gambling websites, including VirginCasino.com, means that any would-be player who is not in New Jersey at the time would be immediately detected and denied access.
Furthermore, this no-exceptions policy applies not only to computer play but to mobile device play as well.
In addition, a third requirement specifically for VirginCasino.com (and TropicanaCasino.com), but not necessarily every New Jersey online casino, is that all players must have a US-registered working cell phone.
Even if you only intend to play on your computer, the cell phone is necessary, as is a valid email address.
Security and fairness
If you are an online casino virgin, probably one reason for your hesitation has been concern about whether playing online is safe. You might also be wondering if the games are sufficiently regulated for fairness.
If you are an experienced player, you already know that while most licensed online gambling casinos operate responsibly, you cannot necessarily assume that they do.
However, at VirginCasino.com, you have nothing to worry about. The site is state-regulated.
The casino would not have been issued a license to operate by the New Jersey Division of Gaming Enforcement (NJDGE) and could not continue to operate unless it was in full compliance with every aspect of that organization’s strict rules and regulations.
VirginCasino.com updates — October 2019
You’ll currently find 236 games in Virgin’s online casino, a slight reduction over September’s 243. Among the games on the site are:
- 211 slots
- 8 Blackjack
- 6 video poker
- 11 table games
Two of those games are Progressive Jackpots, which tend to be popular and can yield big money. In fact, Virgin’s WonderlandJackpot game paid out last month to the tune of $612,399.66. Given that it was one of the longest running progressives, it’s not surprising it was so huge. It was instantly reset and currently sits at $59,117 (and rapidly gaining ground). The Deal or No Deal progressive at Virgin currently has $245,552 in its jackpot, definitely worth playing for!
Frequently asked questions about VirginCasino.com
I don’t live in New Jersey. Can I still play at VirginCasino.com?
As long as you are physically situated within the borders of New Jersey for the entire time you intend to be playing, you can play.
What types of games does VirginCasino.com offer?
- Slots
- Video poker
- Blackjack
- Roulette
- Baccarat
- Pai Gow
- Hi-Lo
- Keno
- 90 Ball Bingo
What games are available on the VirginCasino.com mobile platform?
Slots, blackjack, roulette, and video poker.
What kinds of mobile devices can I use to play the Virgin Casino mobile games?
iPhones, iPads, and Android devices.
What kind of a match bonus will I receive if I sign up as a new player at VirginCasino.com?
Unfortunately, none, because VirginCasino.com doesn’t offer one. However, it does offer something that’s arguably even better: If you play your first real money deposit (of $10 or more) through once and it results in a loss, you get the entire amount of your loss back up to $100.
VirginCasino.com looks a lot like its sister site, TropicanaCasino.com. What is the difference?
The games are identical outside of all but a couple of games.
The recurrent promotions are mostly also the same, but the two offer different spot promotions. For example, one week Tropicana Casino might offer sweepstakes, while Virgin Casino offers a playback bonus.
In addition, players at Virgin Casino earn V* Points rather than Trop Points. They cannot use their play on the site to earn comp dollars for use in the casino.
Can I make deposits to and withdrawals from my VirginCasino.com account at the Tropicana Casino in Atlantic City?
Yes, you can do both 24/7 at the casino cashier’s cage.
The Virgin online casino is one of the major brand names from Europe which has now expanded to both New Jersey and Pennsylvania. Thousands of players play with Virgin on a regular basis.
Play with Virgin today and get access to a $100 refund on your losses for your first seven days of activity. This is a hassle-free refund of actual cash.
But the main reason for playing with Virgin when you're in New Jersey is this: Virgin has the games with the best RTP percentages on the market.
Virgin offers exciting games, valuable bonuses, and secure play. Through its partnership with Tropicana, Virgin provides cutting edge online gaming to players across New Jersey andPennsylvania.
Virgin Online Casino | |
---|---|
Providers | NetEnt, NextGen Gaming, IGT, NYX Gaming, Williams Interactive, SG Gaming; Gamesys Software |
Game Selection | Slots
Blackjack Baccarat Craps Roulette Poker Live dealer games |
Welcome Bonus | Yes. $10 welcome bonus dollars; $100 cash back on losses. |
VIP Programme | Yes. |
Payment Methods | Deposit:
Withdrawals
|
Customer support | Telephone: 844-737-7616 Email: form at https://help.virgincasino.com/hc/en-us Live Chat |
Mobile apps | Android and iOS |
Minimum deposit | $10 |
Minimum withdrawal | none listed |
License | Licensed through Tropicana Casino Resort in Atlantic City for legal betting within New Jersey. |
Virgin Online Casino Welcome Bonus
The Virgin Casino provides welcome bonuses to all players due to the sheer amount of competition within the industry. Everyone is entitled to these bonuses, although the promo code you need toenter will typically vary depending on the state you’re signing up for an account from.
$10 Free Welcome Bonus
The first welcome bonus offered to all players is a $10 free no deposit bonus. This allows you to play with $10 for free, which can beused to obtain free spins on slots or on a limited range of standard table casino games.
Just click on one of the links on this page, then enter the promo code BONUS10.
This no deposit bonus expires after 30 days.
The best part about playing with Virgin Online Casino is you only have to play through your winnings once to turn the no deposit bonus into real money.
$100 Refund Welcome Bonus
The second welcome bonus is a type of bonus you won’t find anywhere else. Rather than a standard deposit bonus, you get a refund worth up to $100. This applies if you lose more than 90% of yourbalance within the first seven days.
Smart gamblers can take advantage of this by betting big and starting out with a balance of just over $100. That way you can either win big or claim the full refund and lose nothing.
Again, the refund must be played through once in order to claim it as real cash.
Virgin Online Casino Offers
Play with the Virgin online casino and you can also take advantage of a number of ongoing promotional offers. These give you extra value and offer an equal playing field between new players andveterans.
Holiday Season Promotions: 2020
SugarPlum Sharepot (ends Dec. 3)
- Starts: 12:01am ET Monday, November 30, 2020 Ends: 11:59pm ET Thursday, December 3, 2020
- Visions of Sugarplum Sharepots are dancing in our heads. Get in for your chance to win a share of $7,000 Bonus Money*. Start December by getting in the spirit.
- Each time you wager at least $100 you will earn a Sharepot ticket - up to five (5) tickets a day.
- Each Sharepot ticket earns you a piece of the $7,000 Bonus Money Sharepot!
$100 Macy's Gift Card Giveaway! (ends Dec. 6)
- Starts: 12:01am ET Monday, November 30, 2020 Ends: 11:59pm ET Sunday, December 6, 2020
- Each time you wager at least $50 you’ll earn one (1) entry into the Prize Draw*, up to five (5) entries a day.
- Three lucky winners will receive a Macy’s gift card, worth $100 each.
Mistletoe Match (ends Dec. 6)
You can claim up to $50 Bonus Money with the holiday Deposit Match Reward!
- Starts: 12:01am ET Friday, December 4, 2020 Ends: 11:59pm ET Sunday, December 6, 2020
- Play between Friday, December 4, 2020 and Sunday, December 6, 2020.
- Make a Net Deposit of at least $50 and wager it through at least once.
- You’ll receive a 15% Deposit Match Reward, worth up to $50 Bonus Money.
Recurrent Offers
When you look at the Virgin Casino promotions page, you’ll see a lot of different windows you can click on. This is because as well as bonuses with their online casino, they also have a lot ofpromotions relating to physical hotel stays in places like Atlantic City.
Community Jackpot Offer
The Community Jackpot is the biggest promotion on offer. Anyone who played a specific selected casino game within the last hour will win a share of the pot. So even if you’re not the undisputedwinner, you can still claim a share of the pot.
Where you are in the VIP program determines how much your share is. The total community share is worth up to $20,000, so there’s a lot to go around.
Refer-a-Friend Offer
Every time you recommend Virgin Online Casino to a friend and they sign up, you could get additional monetary bonuses.
When they signup all they have to do is click ‘Referred by a Friend’ and enter your username. If they deposit at least $10 and make a wager, you will receive $50 in bonuses.
Special Offers/Promotions
Virgin is also well-known for its seemingly endless parade of weekly special offers and promotions. These are impossible to predict, so they can’t be detailed here.
But many of them surround major holidays and sporting events, such as the NBA finals and the Super Bowl.
These can come in the form of special bonuses, unique games, or they could be linked to a physical casino in Atlantic City.
Current Promotion: Amazon Gift Card Giveaway!
Each time you wager at least $50 you’ll earn one entry into the Prize Draw*, up to five entries a day!
Virgin Online Casino VIP Program
Virgin’s VIP program is connected to its physical casino holdings. For this reason, you often have a choice as to whether you redeem real world bonuses or bonus cash on the online casino.
As an active member of the casino, you’re automatically signed up for the VIP program. You don’t need to do anything.
Playing for V* Points
V* points are the VIP currency of this casino. You earn points through making certain wagers. Each point is worth $0.01 in bonus cash and you get a point for wagering $15 on 90 Ball Bingo, $40on slots, and $100 on any other game.
You can only exchange your points for credits when you earn at least 20 points. All bonus funds come with a 1x playthrough requirement.
As you can see, you need to wager a lot of money to earn enough points to convert them into anything tangible.
For example, if you’re playing blackjack you would need to wager $2,000 to win 20 V* points, which would net you the princely sum of $0.20, which must then be played through once in order foryou to withdraw that $0.20.
Games Collection at Virgin Casino
Like any casino, the game selection on offer is essential when deciding where to play. You need to know that you have access to the right type of games before you create an account.
Virgin Casino Online Slots
Slots
Virgin Online Casino offers 122 different slots games. These come from providers Gamesys, High Five, and IGT. This is down on what other casinos offer. In some cases, Virgin only offers halfthe number of slots its competitors have.
Some of their titles include Texas Tea, Golden Goddess, and Super Monopoly Money. Tiki Totems and Deal or No Deal are exclusive to Virgin.
They also offer progressive slots games, such as Wonderland and Diamond Bonanza.
Casino Table Games
You’ll find all the classic table games when you play with Virgin. These include:
- Roulette
- Blackjack
- Craps
- Pai Gow Poker
- Video Poker
Virgin Online Blackjack
Virgin offers blackjack variations with the highest RTPs in New Jersey, including:
- Atlantic City Blackjack: 99.64%
- High Stakes Blackjack: 99.64%
- Vegas Strip Blackjack: 99.64%
- Downtown Vegas Blackjack: 99.61%
- Multihand Blackjack: 99.28%
Virgin online casino offers several different versions of blackjack including the following:
- Single Deck Blackjack - the basic form of blackjack played with one deck
- Multihand Blackjack - In this version, players can play up to five hands at one time.
- Vegas Downtown Blackjack - Players can split multiple times as well as double down on two cards, increasing the winning odds.
- Atlantic City Blackjack: Players can split multiple times as well as double down on two cards. Players also have the ability to surrender late.
- High Stakes Blackjack: This variant has a higher bet limit.
- Vegas Strip Blackjack: This version of blackjack is played with four decks. Allows multiple splitting as well as doubling down on two cards.
Virgin Online Casino New Jersey
Video Video Poker
Virgin also has the video poker games with the best Return to Player values anywhere.
Here's the gold:
- Triple Play Draw Poker (playing Deuces Wild): 99.73%
- Five Play Draw Poker (playing Deuces Wild): 99.73%
- Jacks or Better: 99.54%
- Double Double Bonus Poker: 99.51%
- Bonus Poker: 99.17%
- Double Bonus Poker: 99.11%
Virgin Casino provides its users with Game King's classic favorites such as the following:
- Jacks or Better
- Bonus Poker
- Double Bonus Poker
- Double Double Bonus Poker
- Triple Play Draw Poker
- Five Play Draw Poker
Virgin Online Roulette
Players can choose between:
- American Roulette
- European Roulette
- French Roulette
- Single Zero Roulette
- High Stakes Single Zero Roulette
It begins at 0.10 cents per spin with the high stakes version reaching up to $4,000 for a bet.
Virgin Video Poker
Virgin casino provides its users with some great poker favorites, such as the following:
- Jacks or Better
- Bonus Poker
- Double Bonus Poker
- Double Double Bonus Poker
- Triple Play Draw Poker
- Five Play Draw Poker
Other Games
One of the games that makes Virgin Online Casino stand out from the crowd is their 90 Ball Bingo game.
You can play 90 Ball Bingo for around $1 to $5 per strip. This is a more casual game that requires very little skill or attention. It also comes with a chat window, so you can talk with yourfellow players as you enjoy your bingo game.
Live Casino Tables
Live casino tables are available with Virgin. This will enable you to bring the action to life and enjoy an authentic casino experience without leaving the comfort of your own home.
Virgin Online Casino has a range of live games available, including the standard live roulette and live blackjack games you find at all major casinos.
They also offer some live games you won’t find elsewhere, such as live baccarat and Dragon Tiger Live.
Take note, these live games are not branded under Virgin. Virgin is an online casino based in Europe. For its US-based operations, it’s partnered with Tropicana, which is the casino runningVirgin’s live games.
Withdraw & Deposit
Players should be aware of the different banking methods they have available through Virgin before they sign up. This is especially important if you’re limited by the number of banking methodsyou have available.
Banking with Virgin Online Casino
So how long does Virgin Online Casino withdrawals take? As with deposits, credit/debit and e-wallet banking methods will be instant. You’ll have your money in the right place within a matter ofminutes. Wire transfers can take up to five business days and checks up to ten business days.
If you’re wondering how to withdraw on Virgin Online Casino, it’s easy. Just click on the casino’s cashier and select your payment method of choice. First-time players will need to submit ID toverify their identities, however.
Payment Methods
Below are the main payment methods you can use with Virgin.
Deposits
- Wire transfers
- Credit/debit cards
- 7-Eleven / PayNearMe
- Instant e-check (ACH)
- Neteller
- Online bank transfer
- Skrill
- Cash at the Tropicana Casino’s physical cage
Withdrawals
- Instant e-check (ACH)
- Skrill
- Neteller
- Physical check
Payment Method | Example / Information | Average Deposit Time | Average Withdrawal Time |
Instant eCheck (ACH) | Provide bank account number | instant | Up to 4 days |
PayPal | --- | Not Available | Not Available |
Credit Card | Visa, MasterCard, Discover | instant | Not available |
Prepaid | prepaid Visa or MasterCard | instant | Not available |
E-wallets | Skrill, NETELLER | instant | instant |
PayNearMe | 7-11 Store | instant | instant |
Cage/Cashier | Tropicana cage | instant | instant |
Physical Check | --- | Not available | Up to 10 days |
Online Bank Transfer | instant | Not available |
PayPal is not available for use with Virgin, and there’s no word on if it will become available in the near future.
Deposits are always in USD and you must deposit a minimum of $10. The maximum amount you can deposit at once is $10,000.
Games Providers
The entire casino is powered by a platform called Gamesys. They also power Tropicana and provide most of the games on the site.
Virgin doesn’t exclusively stick to one provider, though. They also offer games from the popular developers IGT and NetEnt.
Site Features and User Experience
Virgin is known for being one of the smaller casinos within New Jersey and Pennsylvania. However, its popularity is growing because of how easy the site is to use. Games load quickly and theinterface couldn’t be easier to navigate.
All games are split into different categories, so it’s easy to browse the type of games you like. And finding out about specific promotions is easy because it has its own unique section on thewebsite.
For newer players, Virgin offers a slimmed-down version of an online casino.
Mobile Casino
The mobile app is where Virgin tends to fall down. It lags far behind its competitors in terms of game selection. There are just 19 slots games and 25 games in total, so most players will findthe mobile app to be disappointing.
Performance, on the other hand, is as good as the desktop casino. Games run smoothly and they don’t crash. The exception to this is mobile blackjack, where players report that disconnecting isquite common.
The app is available only on iOS.
Customer Support
Customers report that Virgin’s support options are extremely responsive. They always give high ratings to how available Virgin make themselves and how helpful Virgin’s customer support agentsare.
How to Contact Virgin Online Casino
Contacting Virgin customer support is done through the Support Center. Here you can access their helpful FAQ section or decide to contact them.
They offer email support, a 24/7 live chat feature, and you can call them on 844-737-7616.
Registration with Virgin Online Casino
Signing up for an account with Virgin Online Casino couldn’t be simpler. All you have to do is click to create an account via the main page of the casino.
You’ll, then, be prompted to enter your personal details. These include your name, your address, and your email. You’ll also need to include your social security number.
Virgin will send you a confirmation email, where you’ll need to click a verification link.
Your account has then been created and your free to enter the casino’s cashier and make your first deposit using the payment method of your choice.
ID verification doesn’t come into play until you make your first withdrawal. You’ll be expected to submit HD images of a utility bill/bank statement and a piece of photo ID, such as a passportor driving license.
Responsible Gambling
Virgin Online Casino is determined to support its players who may have gambling problems. This is why all their staff is trained to support problem gamblers.
You can set deposit limits for daily, weekly, or monthly gambling. You can also control the amount of time you can play every 24 hours. There’s also the option of an account cooling-off period,which lasts from 72 hours to four weeks.
How to Delete an Account with Virgin Online Casino
Virgin joins in each state’s self-exclusion program. You can volunteer to have your account suspended for anywhere from one to five years through the online casino platform.
To completely delete your account, and be excluded from further play with Virgin, you must visit the offices of the Department of Gaming Enforcement in person.
Security, Privacy, and Fair Play Guaranteed
Virgin operates on US shores, so it must conform to strict laws and requirements regarding fair gaming. This includes the use of a Random Number Generator (RNG) to ensure outcomes are trulyrandom and cannot be manipulated by the casino.
Virgin is compliant with the Casino Control Act and is licensed by the gaming authorities of the states in which it operates.
This doesn’t just guarantee fair play but ensures Virgin Online Casino conforms to rules regarding privacy and data protection.
You can rest assured that when you play with Virgin you’re playing with a safe casino.
Virgin Online Casino: Our Conclusion
Virgin Online Casino offers a cutting-edge gaming experience with both conventional casino games and live dealer tables. The $100 cashback offer in place of a first deposit bonus means Virginis offering one of the most lucrative bonuses in the industry.